Once we receive the CLAIM # FROM CANPAR
1. TAG: CANPAR CLAIMS IN OUR TICKETING SYSTEM
2. Please send email to Jason at shipping@belangerh2o.com and copy Stephane Boyer.
With the following details;
- OUR SALES ORDER NUMBER with details (sku# and qty) of what was missing/lost ETC
- CANPAR CLAIM FILE #
- CONTACT NAME
- COMPLETE SHIP TO
- CONTACT TEL
- CONTACT EMAIL
EXAMPLE BELOW;
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REF: 1909514 SX
FCHOS1004 X 12
FC9AC008C X 12
CANPAR CLAIM FILE# T50-97717
CONTACT NAME: MICHAEL PIROLI
SHIP TO:
Michael Pirolli of the Pirolli Group,
201-1500 OUELLETTE AVENUE
WINDSOR, ON
N8X 1K7
Contact number: 519-818-8314
Email: mike@piroligroup.com
*******************************************
Jason will then process the claim online with CANPAR.
***JASON has his information/directions from Stephane as to what to use as the 'cost' when placing his claim.
ALSO
Please add the CANPAR CLAIM# IN THE HEADER OF THE ORDER IN QUESTION ..
PRECEEDED WITH D: CANPAR CLAIM T50-97717 & THE REPLACEMENT ORDER IF ONE WAS ISSUED.
EXAMPLE:
Thank you